Request account and data deletion

How to delete your account

1. Open the Seasons app and go to the Passport tab.
2. Tap the Settings icon at the top.
3. Scroll to Account and tap Delete account.
4. Type DELETE and tap Delete my account.

Your account and its data are deleted straight away. Deleting your account does not cancel your subscription, so cancel it first in your App Store or Google Play subscriptions.

If you can't open the app, email [email protected] from the address on your account and we will delete it for you.

Data that is deleted

When the request is completed, we delete the following Seasons data:

• Account details, including your name, email, and sign-in account.
• Profile settings, such as city, time zone, and notification preferences.
• Onboarding answers and progress.
• Saved ideas, stamps, notes, photos, and completion history.
• Push-notification device tokens and our local subscription record.

Data that may be kept

Seasons does not keep your account data after it is deleted. Apple, Google and RevenueCat keep their own records of your purchases, and analytics already collected in PostHog is not linked to your name or email. Email us if you want that analytics deleted too. A limited record may be kept only when required by law or needed to prevent fraud or abuse, and only for as long as that requires.

Requests sent by email are completed within 30 days. There is no additional retention period for ordinary account data.